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Scrum is a framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value. It is a lightweight framework that helps people, teams and organisations generate value through adaptive solutions for complex problems. 

Scrum is simple.  It is the opposite of a big collection of interwoven mandatory components. Scrum is not a methodology. Scrum implements the scientific method of empiricism. Scrum replaces a programmed algorithmic approach with a heuristic one, with respect for people and self-organisation to deal with unpredictability and solving complex problems.  

The fundamental unit of Scrum is a small team of people, a Scrum Team. The Scrum Team consists of one Scrum Master, one Product Owner, and Developers. Within a Scrum Team, there are no sub-teams or hierarchies. It’s a cohesive unit of professionals focused on one objective at a time, the Product Goal.

From the perspective or organisational transformation, it is worth considering if your existing structures and culture will allow for the relatively low-governance approach required for this method to be applied effectively.


  • By involving customers, Scrum ensures the best results.
  • It is a lightweight and highly adaptable approach.
  • It is cost-effective and delivers fast results.


  • With no deadlines to deliver it can lead to scope creep and make budgeting difficult.
  • Requires a highly cohesive team culture and strong commitment from all team members.

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